Privacy policy
At Tam’s Shoemaker, we value your trust as much as we value craftsmanship. This policy explains how we handle your information when you shop with us at tamsshoemakers.com.
1. Information We Collect
To provide you with a seamless shopping experience, we collect:
Contact Details: Your name, shipping address, phone number, and email.
Order Details: Payment confirmation and history of the shoes you’ve purchased.
Shopping Preferences: Items you view, add to your cart, or save to your wishlist.
Technical Data: Automatically collected info like your IP address and device type via cookies to improve site performance.
2. How We Use Your Data
We use your information to:
Fulfill Orders: Processing payments, arranging shipping for your shoes, and handling returns.
Customer Support: Responding to your questions and providing updates on your delivery.
Style Updates: Sending you marketing or early access to new collections (only if you opt-in).
Security: Protecting our site and your account from fraudulent activity.
3. Sharing Your Information
We only share your data with essential partners who help us run our business, such as:
Service Providers: Payment processors (e.g., Paymob) and delivery couriers.
Platform Support: Shopify, which hosts our online store.
Legal Necessity: Only if required by law to protect our rights or comply with legal processes.
4. Your Choices & Rights
You are in control of your data. Depending on your location, you may have the right to:
Access & Correct: Request a copy of the data we hold or ask us to fix inaccuracies.
Delete: Ask us to erase your personal information from our records.
Opt-Out: Unsubscribe from marketing emails at any time using the link at the bottom of our messages.
5. Security & Retention
We keep your information only as long as necessary to manage your account and fulfill legal obligations. While we use industry-standard encryption to protect your data, please remember that no method of online transmission is 100% secure.
6. International Transfers
As we serve customers globally, your data may be processed in countries outside of your own (including the US and Europe). We ensure all transfers comply with applicable data protection laws.
Contact Us
If you have any questions about your privacy or wish to exercise your rights, please reach out:
Email: tamsshoemaker@gmail.com
Address: Tam's Shoemaker
Last Updated: April 2026